Effective Date: June 1, 2024

1. Introduction

Welcome to the Rinse Revolution website ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.rinserevolution.com] or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, address, email address, phone number.
• Payment Information: Credit/debit card details, billing address.
• Service Information: Details about your laundry orders, including pickup and delivery times, types of garments, and special instructions.
• Technical Data: IP address, browser type, operating system, access times, and referring website addresses.
• Location Data: Real-time location information necessary to provide pickup and delivery services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services.
• To process transactions and send related information, including transaction confirmations and receipts.
• To manage your account and provide customer support.
• To communicate with you, including sending service-related messages, updates, and promotional materials.
• To personalize your experience and analyze trends to improve our services.
• To detect, prevent, and address technical issues and ensure the security of our services.
• To comply with legal obligations and protect our rights and the rights of others.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party vendors, service providers, and agents who perform services on our behalf, such as payment processing, order fulfillment, and customer support.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy Declaration - Data Safety Section: Device Or Other IDs Data Type - Device Or Other IDs (some common examples may include Advertising ID, Android ID, IMEI, BSSID, MAC address)

 

How to reach out: 

Ho if you have any issue in using the app or want to provide valuable suggestions you could reach out to us by this email and address.

info@lotusus.com

lotus Analytics

101 River Street, Warrensburg, NY, 12885, US

https://lotusanalytics.com/